Pages

Thursday, January 31, 2013

Why listening is a survival skill for executives

An excellent interview with Amgen CEO Kevin Sharer, who recalls the events that inspired him to become a better listener has been posted on McKinsey Quarterly website http://www.mckinseyquarterly.com/Why_Im_a_listener_Amgen_CEO_Kevin_Sharer_2956
I found it very useful and highly recommend it to everyone:


Quote:
"For most of my career, I was an awful listener in almost every possible way. I was arrogant throughout my 30s for sure—maybe into my early 40s. My conversations were all about some concept of intellectual winning and “I’m going to prove I’m smarter than you.” It wasn’t an evil, megalomania-driven thing; it was mostly because I was a striver, I wanted to get ahead, and getting ahead meant convincing people of my point of view.
The best advice I ever heard about listening—advice that significantly changed my own approach—came from Sam Palmisano,1 when he was talking to our leadership team. Someone asked him why his experience working in Japan was so important to his leadership development, and he said, “Because I learned to listen.” And I thought, “That’s pretty amazing.” He also said, “I learned to listen by having only one objective: comprehension. I was only trying to understand what the person was trying to convey to me. "


Reactions:

1 comments:

Men and women go on the football outlets to acquire football tag heuer replica sale a few months ahead of these kind of challenges. Athletics outlets make ahead of time and they also fill up for the jerseys given that they recognize how substantial your require for the children are generally. People that have enough money the idea opt for your legitimate versions. These are generally the main football rado replica donned with the avid gamers. A large number of hublot replica are generally auctioned off of for you to top bidder. Authorities guide that will sneakers should be ordered often at nighttime. Certainly not as a consequence of any specific superstition, nevertheless since it is now time once your foot are generally nearly all inflammed and so, you'll be aware whether or not the sneaker are going to be cozy as well as certainly not. Selecting the best low cost manner fake rolex for sale along with putting on these people would likely cause you to be a new diva amid your current class. Basketball is often a minor distinct, however -- basketball apparel might be donned throughout virtually any laid-back predicament with out one particular will certainly accuse anyone involving pretending becoming a rolex replica uk leading man.

Post a Comment